logo prints & portraits new palette


Your top printing questions answered

What canvas sizes are available?

We can produce custom canvas sizes ranging in various sizes. 

  • Tinny printed canvas 22 x 15 cm (8.66″ x 5.90″)
  • Small printed canvas 30 x 20 cm (11.81″ x 7.87″)
  • Standard printed canvas 45 x 30 cm (17.71″ x 11.81″)
  • Medium printed canvas 59 x 40 cm (23.22″ x 15.74″)
  • Large printed canvas 75 x 50 cm (29.52″ x 19.68″)

Feel free to email us with any custom requests or questions. We will always do our best to accommodate.


How long does it take to receive my order?

Each product has different timing as they are shipped from different counties.
Prints: Production time for your print it’s between 1-3 business days and delivery can take from 2 to 5 working days. Packed in a roll box from Victoria and Brisbane.
Printed canvas: Production it’s between 6-14 days and deliveries can take up to 6 working days. Packed and sent from Brisbane.
Tapestries: Production and delivery can take up to 20 days after purchase. Packed in a PVC bag and ships from China.
Cushions: Production and delivery can take up to 13-20 days after purchase. Packed in a PVC bag and ships from China. 

Unstretched printed canvas: Production and delivery can take up to 13-20 days after purchase. Packed in a strong PVC tube and ships from China.


What resolution should my photos for the art portraits be?

In order to get the best printing results, we prefer the resolution to be saved at 150 dpi or higher if possible. Most digital cameras resolution works wonderfully, photos should be taken at 5 megapixels or higher.

Send us what you have and we will let you know if there is an issue. If you are not sure, please email us!


What is your return policy?

If for any reason you are not satisfied with your product, or it was damaged during shipping; simply take a picture and email it to us at [email protected] with a description of the reason for the dissatisfaction or a survey of the damage. You will then be contacted by a member of our team to coordinate either a reprint or an exchange.


Have other questions?

Please feel free to contact us here – we will be happy to address any questions or issues you may have.